Finding a Good MHC Manager
Mobile home communities are increasingly becoming an investor attraction. With home prices as high as they are, more and more people are looking for more affordable housing solutions, and the best of them are mobile homes.
But investing in an MHC and running it are two very different things. It might take some getting used to, and even when you know what you are doing, you might find managing an MHC a challenging job, especially without help.
A good MHC manager can make it a walk in the park: your own beautiful and well managed mobile home park.
But how do you find that fantastic manager? There are a few things you should look for in a good MHC manager.
Willing To Live on Site
While it's common practice that the manager lives in the MHC, someone who resides near the park might try to convince you to let them commute rather than take up residence in the park. Don't do that.
No matter how well-managed your park is, there should always be a responsible person available on site to take care of any unforeseen problems.
Your tenants won't feel secure in your park if there is a small fire, for instance, and no one from the management is there to take care of it.
An on-site MHC manager is imperative for a well-managed community. Often, someone within the community is in the perfect position to be the MHC manager. If that's the case, you shouldn't go outside the park to hire someone. But make sure the prospective manager’s allegiance is well balanced between you and the tenants.
Thorough Background Check and Reference
An MHC is a pretty big responsibility. It’s not just a bunch of mobile homes; it’s a large piece of land. A person with a lenient view of the law is not someone you want managing your MHC since they will be responsible for many people and a lot of property.
Make sure you carry out a proper background check on anyone you are employing. I would recommend using background services such as BeenVerified and free Zumper's Tenant Screening service. These programs allow you to run thorough checks on potential management candidates.
As for references, make sure they are from people or companies with a good reputation.
Good with People and Proactive
Though it is essential for every manager, an MHC manager must know how to deal with a wide variety of people.
An MHC manager's job goes way beyond collecting rent. They have to solve any problems the tenants might have and make sure all tenants follow the park rules.
If your MHC manager cannot properly communicate to your tenants and isn't empathetic enough to understand their troubles, you have an unhappy community on your hands. On the other hand, if the manager is too soft and too lenient with the rules, your investment might suffer.
Just like a manager has to keep a close watch on your park, you have to keep a close eye on the manager. Choosing them wisely the first time is critical to ensure the success of your investment.
No matter how good and efficient a manager is, they are bound to get lax if you are not paying attention. It may result in an unkempt park, late rent collection, utility problems, or unhappy and leaving tenants.
A good MHC manager can revitalize a park, and consequently, a bad MHC manager can practically kill an MHC that could have otherwise been a successful business investment.
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